Zoom Logo

Managing Your Emotions When Times Are Tough. - Shared screen with speaker view
Melissa Chavas-Miller
13:01
Here's a link to the handout https://info.yourclearnextstep.com/managing-emotions-when-times-are-tough
Melissa Chavas-Miller
14:20
Here's a link to the handout https://info.yourclearnextstep.com/managing-emotions-when-times-are-tough
Melissa Chavas-Miller
16:24
Here's a link to the handout https://info.yourclearnextstep.com/managing-emotions-when-times-are-tough
Melissa Chavas-Miller
19:35
Here's a link to the handout https://info.yourclearnextstep.com/managing-emotions-when-times-are-tough
Melissa Chavas-Miller
22:58
Here's a link to the handout https://info.yourclearnextstep.com/managing-emotions-when-times-are-tough
Rebbel Henningfeld
40:14
Meet them in "their" space, not yours.
Charles Hoffman-Zinnel
40:28
I use my breathing app on my Apple Watch
Melissa Chavas-Miller
40:36
https://docs.google.com/document/d/12WEsKrfJ05__Ck1FkdPdzxMcrAv0RF1tmGZ0mpt_85U/edit?usp=sharing
Kimberly Baker
40:46
State the goal of the conversation at the beginning so it's not unknown
Betty Field
40:52
I ask our staff "Are you venting or do you need me to do something?" That will help me know their expectation and how to address the conversation
Laura Butler
40:56
Listen to hear them, not to respond.
Elizabeth Pirrung
41:04
When giving feedback, I always let them start by giving feedback on my performance to let them start things off and not feel attacked when I have suggestions after.
Elizabeth Pirrung
41:22
I also listen to music in my car before I enter the physical space if I know a tough conversation/situation is coming
A Robinson
41:39
go outside... (nature0
Diana Birkenholtz
42:04
quilting
Bobbi Jo van Deusen
42:25
I turn my shoulders to an angle, rather than facing head-on with someone, so that I will not experience a “direct hit” as hard. It also gives me the feeling that I can escape if the situation gets too difficult.
maggie Tinsman
42:32
please leave your link on longer, thank you
Melissa Chavas-Miller
42:52
https://docs.google.com/document/d/12WEsKrfJ05__Ck1FkdPdzxMcrAv0RF1tmGZ0mpt_85U/edit?usp=sharing
Alyssa Marzen
42:58
Before doing an audit, I will explain what I am doing and why first. Then follow up with that individual the results.
Charles Hoffman-Zinnel
48:43
I found it easier to move past a situation when I can say to myself, we use behaviors instead of having them. We all use behaviors.
Diana Birkenholtz
58:16
resolve and move forward
Coralie Lashbrook
58:27
to end a relationship on a positive note
Rebbel Henningfeld
58:45
for the person (situation) to get better
Roxanne Pals
58:57
serve the community in a meaningful way
Melissa Chavas-Miller
01:06:22
Evaluationhttps://forms.gle/C6aqmbqGxrceyjpZA
Melissa Chavas-Miller
01:08:09
Evaluationhttps://forms.gle/C6aqmbqGxrceyjpZA
Kimberly Baker
01:08:26
Thank you Melissa and Sinikia!